Coffee roasting is more than just a technical process. It is a passion, a labour of love. Every roast reflects the personality of the roaster. That is why it is so important to us to provide you with individual, detailed and passionate support.

From first contact and choosing the right roaster to individual service and comprehensive training, the PROBAT shop roaster team is here for you. Which machine is right for my needs? How do I develop my own roast profiles, and how do I train my sense of smell and taste? The experienced PROBAT shop roaster team has the answers to these questions and many more. They advise and support you right from the start and for as long as you want. 

Details on individual services are available on the service pages.

Contact P Series / Probatino / Sample Roaster / BRZ

Jens Roelofs
Head of Sales & Service
P +49 2822 912-284
Email
Book online meeting

Katharina Binzen
Sales Manager
P +49 2822 912-474
Email
Book online meeting

Carola Wanders
Sales Manager
P +49 2822 912-635
Email
Book online meeting

Sabrina Beekink
Sales Spare Parts /Coordinator Service Tours
P +49 2822 912-461
Email

Laura Herr
Sales Spare Parts
P +49 2822 912-290
Email

Daniel Kock
Project Support / Technical Support
P +49 2822 912-433
Email

Alexander Dromann
Technical Support
P +49 2822 912-522
Email

Dominik Bruins
Technical Support
P +49 2822 912-307 
Email


Contact UG Series / G Series

Robert Heisterkamp
General Manager
P +49 2822 97660-10
Email
Book online meeting

Manfred Wurring
Engineering / Sales
P +49 2822 97660-11
Email

Jörg Vogel
Technical Support / Sales
P +49 2822 97660-18
Email


Contact Training

Daniela Nowitzki
Training
P +49 2822 912-471
Email
Book online meeting